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If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row] If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row] In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row] Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row]

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row]

Privacy Policy

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information

  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.

  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.

  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.

  • We may collect your responses to surveys for research, development, and marketing purposes.

Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.

  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.

  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.

  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.

  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.

  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.

Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.

  • Operating, evaluating, and improving our business operations.

  • Providing healthcare services.

  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.

  • Sending email newsletters.

  • Conducting research and analysis to improve our offerings.

  • Communicating with you about your account, special events, and surveys.

  • Establishing and managing your accounts with us.

  • Store your preferences, allowing us to personalize the Site based on your interests.

  • Recognize and authenticate you during future visits to enhance your experience.

Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row]

Privacy Policy

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information

  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.

  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.

  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.

  • We may collect your responses to surveys for research, development, and marketing purposes.

Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.

  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.

  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.

  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.

  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.

  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.

Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.

  • Operating, evaluating, and improving our business operations.

  • Providing healthcare services.

  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.

  • Sending email newsletters.

  • Conducting research and analysis to improve our offerings.

  • Communicating with you about your account, special events, and surveys.

  • Establishing and managing your accounts with us.

  • Store your preferences, allowing us to personalize the Site based on your interests.

  • Recognize and authenticate you during future visits to enhance your experience.

Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row]

Privacy Policy

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information

  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.

  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.

  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.

  • We may collect your responses to surveys for research, development, and marketing purposes.

Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.

  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.

  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.

  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.

  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.

  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.

Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.

  • Operating, evaluating, and improving our business operations.

  • Providing healthcare services.

  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.

  • Sending email newsletters.

  • Conducting research and analysis to improve our offerings.

  • Communicating with you about your account, special events, and surveys.

  • Establishing and managing your accounts with us.

  • Store your preferences, allowing us to personalize the Site based on your interests.

  • Recognize and authenticate you during future visits to enhance your experience.

Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row]

Privacy Policy

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information

  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.

  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.

  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.

  • We may collect your responses to surveys for research, development, and marketing purposes.

Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.

  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.

  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.

  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.

  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.

  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.

Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.

  • Operating, evaluating, and improving our business operations.

  • Providing healthcare services.

  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.

  • Sending email newsletters.

  • Conducting research and analysis to improve our offerings.

  • Communicating with you about your account, special events, and surveys.

  • Establishing and managing your accounts with us.

  • Store your preferences, allowing us to personalize the Site based on your interests.

  • Recognize and authenticate you during future visits to enhance your experience.

Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row]

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row]

Privacy Policy

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information

  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.

  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.

  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.

  • We may collect your responses to surveys for research, development, and marketing purposes.

Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.

  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.

  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.

  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.

  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.

  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.

Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.

  • Operating, evaluating, and improving our business operations.

  • Providing healthcare services.

  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.

  • Sending email newsletters.

  • Conducting research and analysis to improve our offerings.

  • Communicating with you about your account, special events, and surveys.

  • Establishing and managing your accounts with us.

  • Store your preferences, allowing us to personalize the Site based on your interests.

  • Recognize and authenticate you during future visits to enhance your experience.

Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row]

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row]

Privacy Policy

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information

  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.

  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.

  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.

  • We may collect your responses to surveys for research, development, and marketing purposes.

Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.

  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.

  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.

  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.

  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.

  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.

Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.

  • Operating, evaluating, and improving our business operations.

  • Providing healthcare services.

  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.

  • Sending email newsletters.

  • Conducting research and analysis to improve our offerings.

  • Communicating with you about your account, special events, and surveys.

  • Establishing and managing your accounts with us.

  • Store your preferences, allowing us to personalize the Site based on your interests.

  • Recognize and authenticate you during future visits to enhance your experience.

Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row] Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row]

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information
  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.
  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.
  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.
  • We may collect your responses to surveys for research, development, and marketing purposes.
Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.
  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.
  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.
  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.
  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.
  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.
Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.
  • Operating, evaluating, and improving our business operations.
  • Providing healthcare services.
  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.
  • Sending email newsletters.
  • Conducting research and analysis to improve our offerings.
  • Communicating with you about your account, special events, and surveys.
  • Establishing and managing your accounts with us.
  • Store your preferences, allowing us to personalize the Site based on your interests.
  • Recognize and authenticate you during future visits to enhance your experience.
Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

[/vc_column_text][/vc_column][/vc_row]

Privacy Policy

 

Welcome to Prospero Medical. We value your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our Sites.

In addition to this Privacy Policy, users of the Prospero Medical Site should also review the Prospero Medical Site Terms of Use. This Privacy Policy is applicable to all Sites where it is posted and governs the use of personal information across these platforms. Prospero Medical is referred to as “we”, “us”, “our”, in this privacy statement.

If you have any questions or comments about this privacy statement or how Prospero Medical uses the information we collect online, please feel free to contact us using the contact information provided at the bottom of this statement.

Information we collect

We respect the privacy rights of all visitors to our Sites and take measures to protect the information you provide. We collect and store information that you enter on our Sites or provide to us through other means to help us identify ways to improve our services and make them more effective. Additionally, we may use the information for other purposes, which will be clearly communicated to you at the time of collection.

Personal Information

  • Personal Data. This includes information that can personally identify you, such as your name, postal address, billing and shipping addresses, email address, and phone numbers. Age, date of birth, social security number, and insurance policy number. Payment information such as bank account, credit, or debit card details (used for payment purposes only). Demographic and sensitive information, such as your national origin, citizenship, race, veteran or military status. Physical or mental disabilities, medical conditions, and health-related data. Religious or philosophical beliefs, political opinions, sexual orientation, and gender identity. Information about your sex life, including pregnancy, childbirth, and related medical conditions. Genetic and biometric data, such as fingerprints, face prints, voice, exercise or sleep data, and familial genetic information. Any history of criminal convictions.

  • Information Provided through Forms such as appointment request forms, Registration forms for using our Sites, or accessing services. Forms that may collect sensitive information (e.g., health data) necessary to provide our services.

  • Correspondence Records. We retain records and copies of your correspondence (including email addresses) when you contact us.

  • We may collect your responses to surveys for research, development, and marketing purposes.

Usage Data

As you navigate through or interact with our Sites, we automatically collect certain information about your activities and device. This includes:

  • Usage Details. Information about your visits to our Sites, such as:  Traffic data, location, logs, and referring/exit pages. Date and time of your visit or use of the Sites. Clickstream data, error information, and resources accessed on the Sites.

  • Device Information. Data about the device and Internet connection you use, such as IP address, operating system, browser type, and app version information.

  • Location Data. Geolocation information collected via mobile devices. While most of our applications and services do not use geolocation, our app may collect geolocation data for specific purposes, such as facilitating check-in for scheduled appointments. You can disable this functionality by revoking location permissions on your mobile device.

By understanding your interactions, we aim to provide a more tailored, efficient, and secure online experience.

Methods of collection

We, along with our service providers, may use cookies, web beacons, and other technologies to enhance your experience when interacting with our Sites through your computer or mobile device.

  • Cookies: A cookie is a small file placed on your device that stores certain types of information, such as preferences and usage details. You can manage cookies by adjusting your browser or device settings to refuse them. However, if you choose to disable cookies, some parts of our Sites may not function properly. Unless you configure your settings to reject cookies, our system will automatically issue cookies when you access our Website or use our App.

  • Pixels and Web Beacons. Pages on our Sites and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, or single-pixel gifs). These tools help us track how many users visit certain pages or open emails, gather data for content popularity, and verify system and server integrity, which helps us improve the user experience.

  • Google Analytics. We utilize Google Analytics, a service provided by Google, to gather data about how users engage with our Sites. Google Analytics uses cookies to analyze user activity. Additionally, we may use Google Analytics Advertising Features or other networks for interest-based advertising. For further details about Google Analytics, you can visit their marketing platform.

  • Session replay and recording technology: Captures your interactions on our Sites, including movements, clicks, and navigation.

Use of Information

We use the information we collect for the following purposes:

  • Enhancing the performance and user experience of our websites.

  • Operating, evaluating, and improving our business operations.

  • Providing healthcare services.

  • Marketing and advertising products and services, including tailoring advertisements, newsletters, and offers to your interests based on your interactions with us online and offline.

  • Sending email newsletters.

  • Conducting research and analysis to improve our offerings.

  • Communicating with you about your account, special events, and surveys.

  • Establishing and managing your accounts with us.

  • Store your preferences, allowing us to personalize the Site based on your interests.

  • Recognize and authenticate you during future visits to enhance your experience.

Data Retention

We will retain your information for as long as your account remains active or as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your data, please contact us using the information provided below. However, certain laws and regulations may prevent us from honoring such requests in all cases. For instance, we may have a legal or professional obligation to preserve medical and other information about you to ensure continuity of care and compliance with applicable regulations.

Data Access Requests

You have the right to request confirmation of the information we hold about you at any time. You may also request that we modify, update, or delete this information. To process your request, we may ask you to verify your identity and provide additional details.

We will not charge you for providing access to the information we hold about you. If we are unable to fulfill your request for any legitimate reason, we will inform you of the reasons for our refusal.

Information Sharing

We may share aggregated statistics with third parties regarding our website visitors, traffic patterns, and related site usage information. These data represent overall trends collected from website visits and do not include any information that personally identifies you unless you have explicitly granted us permission to share such details.

Legal Obligations

We reserve the right to disclose information if required by law or regulatory authority, including those that oversee higher education. Additionally, we may disclose information as part of an investigation or enforcement action related to improper or illegal conduct in connection with our Online Platforms or other products. This includes, but is not limited to, situations that may involve threats to the safety or privacy of individuals or misuse of our Online Platforms.

Security Measures

The security of your information is important to us, and we implement safeguards to protect the data we collect from loss, misuse, unauthorized access, modification, or disclosure. However, please note that no internet-based platform can be 100% secure, and as such, we cannot be held responsible for unauthorized or unintended access that is beyond our control. We encourage caution when deciding to share information in public areas of our Sites.

Email Communication: Our Online Platforms may provide opportunities for communication via email. However, please be aware that standard email is not encrypted, and unauthorized individuals may intercept these messages. Prospero Medical, and affiliates are not responsible for the privacy or security of email messages, except for those stored in our system.

Children’s Privacy

Individuals under 18 are prohibited from providing any information to or through our sites. We do not knowingly collect Personal Data from users under 18. If you are under 18, please refrain from using our site or providing any information through its features, including your name, address, phone number, email address, screen name, or username.

If we become aware that we have inadvertently collected Personal Data from a user under 18 without verified parental consent, we will promptly delete the information. If you believe we may have collected data from someone under 18, please contact us using the information provided below.

Changes to the Privacy Policy

As technology advances and Prospero Medical continues to evolve, we may need to update this Privacy Policy. If we make significant changes, we will prominently post a notice on our website to inform you.

Acceptance of Privacy Terms

This privacy statement is an integral part of and subject to the Terms and Conditions that display or link to it. By viewing and/or interacting with our Online Platforms, you indicate that you have read, understood, and agreed to be bound by the Terms and Conditions which incorporate this privacy statement.

If you do not agree with the terms of this privacy statement or the ways in which your information is used, please refrain from using our Online Platforms. Your continued use of the Online Platforms after any changes to this privacy statement will signify your acceptance of those changes.

Contact Information

If you have any questions or concerns about your privacy, please reach out to Prospero Medical using the contact information provided below.

UK Number: 00 44 20 3885 2029
UK Mobile Number: 00 44 7386 538693

 

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